Return & Refund Policy

Effective date: TODO: date of publication

30-day returns

You may return most items within 30 days of delivery. Items should be unused and in original condition and packaging.

How to return

1. Email [email protected] with your order number and the item(s) to return.
2. We reply within 1–2 business days with a return authorization (RMA) and return address.
3. Ship the item back (tracked shipping recommended) and send us the tracking number.
4. When we receive and inspect the item, we email you to confirm your refund.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days of approval; your bank may take longer to post it. Original shipping is refunded if the item was defective, damaged or incorrect.

Defective, damaged or wrong items

Contact us within 30 days of delivery with a photo. We pay return shipping and send a replacement or full refund.

Change of mind

The customer pays return shipping for change-of-mind returns.

Hygiene items

Personal-care items (e.g. toothbrushes, trimmers, facial devices) can be returned only unopened, unless defective.

Cancellations

Orders can be canceled for a full refund any time before they ship.

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