Privacy Policy

Effective date: TODO: date of publication

This Privacy Policy explains how Ad Management Services LLC ("we", "us"), operator of Stern Direct, collects, uses and shares personal information, and the choices and rights you have, including under the California Consumer Privacy Act as amended by the CPRA ("CCPA") and other US state privacy laws.

Information we collect

• Identifiers and contact details: name, email, phone, shipping and billing address.
• Commercial information: products purchased, order history, returns.
• Payment information: collected and processed directly by our payment processor. We do not receive or store full card numbers.
• Internet activity: essential cookies/local storage (e.g. your cart) and basic server logs (IP address, browser type).
• Communications you send us.

How we use information

• To process, ship and support your orders, returns and refunds.
• To prevent fraud and comply with legal obligations.
• To respond to your questions.

We do not send marketing emails unless you opt in.

Sharing

We share personal information only with service providers that help us operate the store (payment processors, fulfillment and shipping partners, hosting/IT providers) and with authorities where required by law. We do not sell personal information and do not share it for cross-context behavioral advertising.

Retention

We keep order records as long as needed for accounting, tax and legal purposes, then delete or de-identify them.

Your rights (California and other states)

Depending on your state, you may have the right to: know/access the personal information we hold about you; correct it; delete it; obtain a portable copy; and opt out of sale/sharing (we do not sell or share). We will not discriminate against you for exercising these rights. To make a request, email [email protected] or call TODO: (307) XXX-XXXX. We will verify your request using information associated with your order. You may use an authorized agent. We respond within the time required by law (generally 45 days).

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

Security

We use reasonable safeguards, including SSL encryption, to protect personal information.

Changes

We will post any updates on this page with a new effective date.

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